Privacy Policy
Last updated: 12 February 2026
1. Introduction
CricSmart ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
2.1 Personal Information
When you register for CricSmart, we may collect:
- Name and email address (via Google OAuth)
- Phone number (optional, for WhatsApp integration)
- Profile picture (from Google account)
2.2 Usage Information
We automatically collect:
- Device information and browser type
- IP address and approximate location
- Pages visited and features used
- Time spent on the platform
2.3 Cricket-Related Data
When using our services:
- Match schedules and team information
- Player availability responses
- Payment records for matches
- Ground reviews and ratings
3. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Send match notifications and availability requests
- Process payment tracking and settlements
- Improve our platform based on usage patterns
- Respond to your inquiries and support requests
- Send important updates about our services
4. WhatsApp Integration
If you opt-in to WhatsApp notifications, we use the WhatsApp Business API to:
- Send match availability requests
- Deliver payment reminders
- Process your availability responses
Your phone number is only used for WhatsApp communication and is never sold or shared with third parties for marketing purposes.
5. Data Storage and Security
Your data is stored securely on cloud servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
6. Data Sharing
We may share your information with:
- Team members: Other members of your cricket team can see your name and availability status
- Service providers: We use third-party services for hosting, analytics, and communications
- Legal requirements: When required by law or to protect our rights
We never sell your personal information to advertisers or marketing companies.
7. Cookies and Analytics
We use cookies and similar technologies to enhance your experience. These help us:
- Keep you logged in
- Remember your preferences
- Understand how you use our services
- Improve platform performance
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and associated data
- Opt-out of WhatsApp notifications
- Export your data
To exercise these rights, contact us at privacy@cricsmart.in
9. Children's Privacy
CricSmart is not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this privacy policy or our data practices, contact us at:
- Email: privacy@cricsmart.in
- Website: https://cricsmart.in/contact